Recently, Techase received a letter of commendation from the customer, which praised the on-site work of Gao Jiulei, the project manager of the engineering department of our service support center, and affirmed our professional after-sales service.
In December 22, after receiving the task of installing and debugging the sludge dewatering system of Xiangshan Project, Gao Jiulei rushed to the project site at the first time to communicate with customers about the installation and debugging, and learned that the time for on-site joint debugging was urgent. In order to ensure the smooth operation of the project, Gao Jiulei worked overtime and spared no pains. The moisture content of the first plate of mud cake after commissioning was below 60%. During the operation of the equipment, he actively understood and responded to various problems raised by the on-site personnel, provided sincere service, patiently answered, and gave technical guidance and solved the problems at the first time. Professional, timely, systematic and efficient services have guaranteed the smooth operation of Xiangshan Project, which has been highly praised by on-site customers!
Exquisite technology and quality assurance
Gao Jiulei has been diligent and hardworking since he entered the environmental protection department of his colleague. Throughout the year, we have been working at various project sites. On the way of customer service, we are not afraid of the cold and the heat, and treat each on-site service with professional technical level and high service spirit. Compared with the nature of after-sales service, daily rush, gathering less and leaving more is the normal state of after-sales work, but Gao Jiulei can have fun in pain and make brilliant achievements in ordinary work. In addition to the superb technology and considerate service at the project site, he will also actively learn new product technologies, constantly enrich and strengthen his professional level, actively participate in the relevant training organized by the company, and strive to improve the technical professionalism of the company's after-sales team. With high professional quality and technical level, we have won the praise of the company and customers.
The customer's affirmation is the greatest encouragement for the after-sales service of the colleague, and also encourages all departments of the colleague to serve the customer with a more full and enthusiastic working attitude. After sales work is not only the follow-up guarantee of products, but also an important basis for the steady development of the company. The after-sales service team of Techase is composed of young people like Gao Jiulei who are earnest, hardworking and dedicated. They, fearless of hard work and challenges, serve each project site warmly and sincerely as an important fulcrum of the after-sales system of our colleagues!
Wholeheartedly · Sincere Service
A high-quality product is not only due to its high-quality equipment quality, but also due to timely, professional and efficient after-sales service. Over the years, Techase has been adhering to the craftsmanship spirit of keeping improving in the construction of the after-sales service system, continuously improving the service and improving the technical level. Wholeheartedly, sincere service, only to give customers the most perfect equipment experience!
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